TY  -  JOUR
AU  -  Hassan Biodun SULEIMAN
AU  -  SANUSI Mukaila Olabamiji
PY  -  2023/08/01
Y2  -  2023/09/12
TI  -  Appraising Organisational Communication Channels of Lagos State Ministry of Physical Planning & Urban Development  
JF  -  Nasarawa Journal Of Multimedia And Communication Studies
JA  -  NJOMACS
VL  -  5
IS  -  1
SE  -  
DO  -  
UR  -  https://www.njomacs.com/paper/appraising-organisational-communication-channels-of-lagos-state-ministry-of-physical-planning-urban-development
SP  -  67–78
AB  -  The study appraised stakeholders' perception of the organisational communication channels of the Ministry of Physical Planning and Urban Development. The study comprised three research questions. Being a case study, the study is qualitative in nature and in-depth interview guide instruments served to 14 key stakeholders (who are mostly informants) of the ministry who have a grasp knowledge of the workings of the ministry. The researcher collated data based on the perceptions of the selected informants through a process of deep attentiveness, empathy and suspending preconceptions about the issue under study. The finding of the study revealed that the ministry had been able to effectively deploy face-to-face meetings; social media, and traditional media as communication channels with its stakeholders. Stakeholders also explained that the noted channels of communication have been effective and rank WhatsApp platform top above the ministry's novel Mobile App (Lagos State MPP&UD). The paucity of funds constituted a major hindrance to its effective communication channels. The study established that the Lagos State Ministry of Physical Planning and Urban Development was able to effectively utilize the communication channels available to it to maintain good relationships with its stakeholders.
ER  -