NJOMACS

The role of crisis communication in empowering survivors of Gender-based violence (GBV) through effective support services is central to curbing the menace. GBV is regarded as an endemic issue that affects millions across the globe which often leaves survivors to grapple with severe emotional and physical trauma. However, integrating crisis communication into support services such as hotlines, counselling, shelters, and legal aid can enhance GBV survivors’ accessibility and effectiveness. By swiftly disseminating vital information emphatically, crisis communication strategies can help GBV survivors to understand legal rights, access relevant resources and get necessary support during the recovery process after the traumatic experience. This paper uses a systematic literature review to explore critically the importance of combining crisis communication with vigorous support services to provide necessary assistance to GBV survivors in their healing journey. It concluded that combining crisis communication and essential support services for GBV survivors will foster societal awareness and drive the institutional cultural change that can help address GBV over time.